Job Design & Work Design Consulting

Evidence-Based Work Design to Protect Mental Health and Improve Sustainable Performance

Modern organisations are increasingly recognising that mental health at work is influenced not just by individuals but also by how work itself is designed.

At Glia, we specialise in Job Design and Work Design Consulting, helping organisations identify and redesign the aspects of work that contribute to psychosocial risk, burnout, overload, role conflict, and workplace stress.

We work with organisations across complex systems to design healthier, safer, and more sustainable ways of working through a combination of:

  • Strategic advisory

  • Psychologist-led consulting

  • On-the-ground implementation support

Whether your organisation requires high-level strategic guidance or practical support for embedding change within teams, we partner with you to ensure work design improvements are evidence-based, operationally realistic, and sustainable.

What is Job Design?

Job design refers to the way work is structured, organised, and experienced by employees.

This includes factors such as:

  • Workload and job demands

  • Role clarity and competing priorities

  • Autonomy and decision-making control

  • Workflow and task allocation

  • Team structures and communication

  • Exposure to change and uncertainty

  • Support, predictability, and accountability

Research consistently demonstrates that poorly designed work is one of the strongest contributors to psychosocial risk and mental ill-health at work.

Effective job design helps organisations:

  • Reduce psychosocial hazards

  • Improve mental health outcomes

  • Increase engagement and retention

  • Support sustainable performance

  • Strengthen organisational capability during change


Our Approach

Our approach combines:

  • Systems thinking

  • Organisational psychology

  • Psychosocial risk management

  • Evidence-based intervention design

  • Practical implementation support

We do not believe organisations can “train” their way out of structural problems. Instead, we focus on understanding how the broader organisational ecosystem influences the way work is experienced at every level.

We work across:

  • Executive leadership

  • Divisional structures

  • Operational teams

  • Frontline work environments

This allows us to identify systemic risks and redesign work in a way that protects mental health without compromising operational outcomes.


Our Job Design & Psychosocial Risk Services

We offer a range of specialist consulting services, including:

Psychosocial Risk Assessments

Identification and assessment of psychosocial hazards, work-related stressors, and systemic risk patterns.

Job Design and Work Re-Design

Review and redesign of roles, workflows, operating models, workload structures, and team practices.

Psychological Health and Safety Reviews

Assessment of organisational systems, governance, and practices relating to psychosocial health and safety.

Evidence-Based Intervention Design

Development of practical, research-informed strategies to reduce psychosocial risk and improve work sustainability.

Organisational Change and Mental Health Support

Support organisations to manage restructuring, transformation, and change processes safely and sustainably.

Workload, Role Clarity, and Capacity Reviews

Assessment and redesign of work demands, accountability structures, and role expectations.

Leadership and Organisational Capability Development

Training and consultation to improve understanding of psychosocial risk, work design, and mentally healthy systems of work.

Implementation and Embedded Support

Hands-on support to implement work design strategies across teams, divisions, and organisational systems.


How We Work

We can support organisations in multiple ways depending on operational need and internal capability.

Advisory Support

We provide strategic advice, governance guidance, and evidence-based recommendations to support organisational decision-making.

Consulting and Facilitation

We lead diagnostics, workshops, risk assessments, and work design processes with leaders and teams.

Embedded Delivery and Implementation

We work directly within organisations to help implement, monitor, and embed work design improvements in practice.

This flexible approach allows organisations to access the level of support required, from strategic oversight through to operational delivery.


Why Organisations Work With Us

Our work is grounded in:

  • Evidence-based organisational psychology

  • Systems-level thinking

  • Psychosocial risk management principles

  • Real-world operational understanding

We understand that effective work design requires more than policies or wellbeing initiatives. It requires organisations to examine how work is structured, governed, and experienced across the system.

Our focus is on helping organisations create environments where:

  • Mental health is proactively protected

  • Psychosocial risks are systematically managed

  • Leaders are supported to make sustainable decisions

  • Teams can perform effectively without chronic overload


Supporting Sustainable, Mentally Healthy Systems of Work

Strong organisations are built on sustainable systems, not unsustainable effort.

By redesigning work using evidence-based principles, organisations can reduce psychosocial risk while improving clarity, capability, and long-term performance.

At Glia, we help organisations move beyond reactive wellbeing initiatives toward meaningful, system-level change that protects both people and performance.